L3 Support Engineer (Java)

L3 Support Engineer (Java)

Bilingual, 4+ years experience, Remote

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About Us

NetMidas is a software development company based in Cali since 2007. We have produced websites and web applications for a broad range of clients, including large multinationals (including Apple), startups and international NGOs, as well as our own products. Now we are looking for a seasoned L3 Support Engineer to work directly with an exciting international client.

Requirements

Must Haves

• Ability to communicate in English (Professional Proficiency B2/C1/C2)
• 4+ years of development experience with Java and/or NodeJs
• 4+ years in software development
• Typescript proficient
• Hands-on experience with Incident Management & Problem Solving
• Investigation work experience
• Familiarity with code and troubleshooting
• Mid-level experience in modern web application frameworks, eg: Angular, Vue, React, Svelte
• RDBMS eg: MySQL, PostgreSQL, MariaDB, etc
• Google Suite, JIRA & Product Board Intermediate to advanced experience

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Nice to haves

• Spring Boot (Java)
• Java JPA
• Swagger/OpenApi (Java)
• Neo4j or similar graph database
• Previous exposure to AWS application development 
• Messages Queues, eg: RabbitMQ, SQS, Kafka
• Previous work experience in a DevOps environment

You will

• Train and mentor Level 2 Engineers to build a L3 pipeline
• Implement data migrations
• Support and apply product optimizations
• Work with a distributed team to define and implement best practices and standards
• Have a great time and develop your professional skills working with a fast-paced startup!

Compensation, Contract, Terms

• USD 30 per hour, paid monthly
• Contract: 12+ months with possibility of extension, freelance (prestación de servicios) with our client
• Full time. Based on Chilean working hours. Depending on client needs, there may be some after-hours / weekend work
• Start date: Oct 2023.

Application process

• Send your CV to work@netmidas.com with the subject ‘L3 Support Engineer’, together with a short text that explains your work history, capabilities and interests.
• Then you will be invited to take a technical test and a series of interviews and evaluations.
• The interview process will complete within 10 days of our first conversation!